Communications, Information & Technology is made up of small teams that work together to support faculty, staff and students at Macomb Community College. These teams collaborate to provide reliable, accessible tools and services to the campus.

This self-service portal will allow you submit a new ticket, as well as view and update your active tickets.  You can also search and read through articles in our knowledge base to help you troubleshoot problems on your own.

Canvas support can be found on our Student Technical Support page.

Submit a Request

You can submit a request by browsing through our services offered here.  This feature allows you to create a new service request or report a problem to the College's IT support staff at your convenience.

 

You can view or edit your active requests here

Please take a moment review your active tickets, we may be looking for additional information from you.  You can also request updates on your tickets or cancel them if service is no longer needed.

Contact Us

Communications and IT 
Monday - Friday 8:00 am to 5:00 pm

Service Desk
Phone: 586-445-7156
Email: servicedesk@macomb.edu

Full Support: 

Mon - Thurs:  7:30am - 7:00pm
Friday: 7:30am - 5:30pm

Limited Support (AV, Computer Lab, & Mediated Classroom Only)

Mon - Thurs:  7:00pm - 9:00pm

After-Hours Support

Our voicemails and emails are monitored after hours for outages. In the event of a major outage, our staff are notified to begin troubleshooting the problem. Our main telephone number may be unreachable during an outage

You can contact us using our after-hours support line.

Phone: 1-844-412-0866.​​