Installing the VPN (Global Protect) Client

Issue/Question

How to do I install VPN (Global Protect)?

Environment

  • Global Protect

Resolution

  • Open a web browser.

 Note: You cannot open this connected to the Macomb network or on a cell phone.

  • Type in https://gp.macomb.edu in the address bar.
  • Log in with your network credentials. 

  • Select which version you need for your computer. If you select the wrong one it will let you know to select a different one based on your machine. 

  • If in Chrome double click the box at the bottom to open the installer. If in IE or Edge select Run from the pop up. 
Chrome IE or Edge
  • Click Yes to allow changes from this app. 

  • Click Next on the installer pop up. 

  • Keep the default folder and click Next.

  • Click Next.

  • Once complete you will get a message saying it's installed. Click Close

  • You will then get a prompt to log in:
    • Portal: gp.macomb.edu
    • Username: Network Username
    • Password: Network password
  • Click Connect.

Once connected you will see connected in the status area. 

 

Details

Article ID: 100806
Created
Wed 3/11/20 4:40 PM
Modified
Thu 5/21/20 2:25 PM