What Verification Methods are Available to me for Multi-Factor Authentication (MFA)

Issue/Question

What verification methods can I use with Multi-Factor Authentication (MFA)

Environment

  • Multi-Factor Authentication (MFA)

Resolution

Mobile app – notification (recommended method)

  • The Microsoft Authenticator App is downloaded on your smartphone and a verification request is sent to your phone. It asks you to complete the verification process by selecting Approve from a push notification.

To view the instructions please visit this page: Mobile App – Notification

 

Mobile app – verification code

  • The Microsoft Authenticator App is downloaded on your smartphone and you must type the six-digit code provided in the app into your device to complete the verification process.

To view the instructions please visit this page: Mobile App – Verification Code

 

Phone call

  • You will receive an automated call asking you to verify that you are attempting to log in. Press the # key to complete the verification process.

To view the instructions please visit this page: Phone Call

 

SMS (text) message

  • You will receive a SMS (text) message with a six-digit code that you must type into your device to complete the verification process.

To view the instructions please visit this page: SMS (text) message