How do I Add a Departmental Mailbox to my Outlook Client


  • I want to add a departmental mailbox to my Outlook client that I have been given permission to.


  • MCC owned Computer
  • Windows


  • Click the "File" tab in the menu ribbon in Outlook

  • Click on the "Account Settings" button
  • Click on the "Account Settings" in the drop down.

  • Double-Click on the mailbox name or the type. 

  • Click "More Settings".

  • Select the "Advanced" tab.
  • Click the "Add" button.

  • Type in the full email address in the "Add Mailbox" box. 
  • Click "Ok". 

  • Close the dialog boxes. 
  • Restart your Outlook and then the mailbox will show up on the left-hand side.


This process will only work if you have been granted permission to the mailbox that you are tying to add. If you do not know how to grant permission to a mailbox, please see



Article ID: 39771
Wed 9/27/17 3:08 PM
Wed 11/17/21 9:48 AM