Online Support - Canvas Assistance

Why would I request this service?

If you need help with Canvas.

Who can request this service?

  • Faculty
  • Students

Additional details about the Service.

Student Introduction to Canvas

If you are registered in an Online, Hybrid, or Web-Enhanced course and have not accessed Canvas as a Macomb student, you are required to successfully complete the Student Introduction to Canvas. This online tutorial gives you a chance to explore Canvas and become comfortable with its tools and features before your coursework begins. The Student Introduction to Canvas takes approximately 30 minutes – 1 hour to complete.

How to access:

  • Log into Canvas at
  • Click "Student Introduction to Canvas” link under Courses (on left)
  • Read the page titled "Begin here".
  • Complete every item in all the modules.
  • Complete the Exit Exam with 70% or higher.

Your login information is:

Username: Your MyMacomb User ID. 
Password: Your MyMacomb Password.

To find your user ID or password, or to change your password, visit:

For questions about online classes at Macomb, or for technical assistance with Canvas:

What happens after I submit the request?

Canvas Support will review the request. They will follow-up with you once they have more information for you.

Submit a Request


Tue 6/20/17 3:25 PM
Mon 2/10/20 10:04 AM