Knowledge Base

Categories (10)

Accounts & Access

Help Articles related to managing your password, MyMacomb account, system access, and network share drive requests.

Canvas

Support for Faculty & Student use of Canvas LMS at Macomb.

Network Access

Support for College wireless & wired connections.

Classroom & Computer Lab Support

Help articles related to hardware or software in computer labs & mediated rooms, AV reservations, etc.

Hardware, Software, & Printing

Help articles related to troubleshooting problems with college desktops, laptops, & printers in your office.

Communications & Collaborations

Help articles related to email and calendar, telephones and voicemail, web content, file sharing & Digital Signage..

Safe Computing & Data Security

Security, data integrity and compliance for institutional activities, including antivirus.

Enterprise Applications & Related Services

Help articles related to business applications (Colleague UI, BI, Recruit, EMS, etc.) & reporting.

TeamDynamix

Articles relating to the TeamDynamix ticketing application.

Staff & Student Resources

Support for services available to active employees & currently enrolled students.